From the time that the order is shipped, it should take between 2-7 business days to arrive.

At Tools-Shop.me we are happy to accept returns within 14 days of receiving your order. We will refund the credits into your account and you will be able to spend them again on Tools-Shop.me' products. Cosmetic products have to be returned unopened and clothing needs to be returned with no signs of usage. Please don't hesitate to contact our customer service if you need any assistance - We are ready to help!

By purchasing products with member pricing, you will be automatically signed up for a membership. The first 3 days, you will have a “Freemium” membership and on day 3, you will be charged 49.50 EUR, which will be converted 1:1 into credits and deposited into your Tools-Shop.me account. You can top-up and shop, skip the top-up, or cancel your membership anytime.